We ask that you have your insurance card, valid (not expired) State ID, and any prescription medication you are currently taking in the original bottles.
Not necessarily. Often a new patient is referred to our practice because their referring doctor feels the patient no longer needs the same medication. Our physicians will examine you and discuss your condition with you before determining a treatment plan. Do not expect to have prescriptions written by other physicians refilled.
No. Payment is due at the time of service. A staff member will give you an estimate of your cost prior to your visit. Please keep in mind this is only an estimate. We will do our best to give you an accurate figure.
All new patients are asked to arrive 1 hour before their scheduled appointment time. The additional time allows for your paperwork to be processed by the medical staff, and for any pre-visit tests to be performed. If you have any questions about your arrival time, please call the New Patient Department directly at 706-368-5360.
To ensure a thorough first visit with your provider, we recommend you have any pertinent medical records faxed to us before your appointment. Have your doctor's office(s) fax your records to 855-269-0487.
Your records may include but are not limited to:
· Any prior pain management records
· MRI/CT/X-ray reports
· Recent records from your primary care, referring physicians, and other specialists
· Medication list from your pharmacy for the past three months
· Lab work within the last twelve months
We do accept self-pay patients. Self-pay patients must complete new patient paperwork before scheduling, and pay a deposit. A staff member will discuss the cost of visits before scheduling.
Yes, you will need a driver for all procedures. Some procedures might require a mild sedative, which could prevent you from safely driving home. Also, some procedures may inhibit movement for a short period of time.
Do not eat for eight (8) hours prior to your procedure. You can have clear liquids up to four (4) hours before. Sips of water with medications are acceptable.
Wear loose, comfortable clothing. Leave all valuables at home, as we cannot be responsible for them.
Some blood-thinning medications may need to be discontinued for several days prior to your procedure. Stopping your blood-thinning medication is at the discretion of the prescribing doctor.
Due to the non-invasive nature of most of our procedures, IV sedation is usually not necessary. However, mild oral sedation may be prescribed, or IV sedation might be used at the physician’s discretion. Please discuss your concerns with your doctor before your procedure.
Usually less than 20 minutes, but total time in the office averages one hour.
Probably not. However, you must have your blood sugars monitored before and after your procedure.
Yes, it is normal to experience mild pain after the local anesthetic wears off. You might have some soreness at the injection site for 2 - 3 days. You can apply warm, moist heat or ice packs to alleviate the pain. Use over-the-counter medication as needed, or medication prescribed by your physician. Notify our office if you have a fever, redness, swelling or drainage at the site of the injection.
We accept most major health care plans, including Medicare, and in some locations, Medicaid. If your plan requires a referral from your primary care provider, you must ensure one is received prior to each visit. You can contact your insurance company or call our office to confirm we accept your plan.
If you are insured by an HMO, or in some cases a POS, your insurance company will probaby require a referral for specialist care. Fax a copy of your referral, with your scheduled office visit date to 706-549-0150, or email to your new patient coordinator.
Most insurance plans will require specialist co-pay. However, some plans may require co-insurance and/or deductibles be met as well. If you are scheduled for a procedure you will be notified prior to your appointment of the estimated financial responsibility. Please keep in mind this is only an estimate. We do our best to give you an accurate figure. Co-pays, co-insurance, deductible, or any required deposits must be paid at the time of service.
Cash, checks, money orders, Visa, Mastercard, Discover or debit cards. Payment is due at time of service.
Yes, we accept Workers' Compensation patients. Our Workers' Compensation Coordinator will contact your adjuster to receive authorization for treatment at our office. You can request an appointment by clicking here. Remember to include your adjuster's name and contact information, as well as your claim number and date of injury.
Yes, we do. A valid claim number and the name and phone number of your adjuster is required to file a claim. If you are unable to provide this information, you may pay the charges out of your pocket and then submit the claims yourself for reimbursement.
We accept most major health care plans. Please contact us at 706-433-0937 and speak with a representative to verify that we accept your insurance.
If you are having a procedure, you may receive two bills. The first bill is from the physician for his/her services. The second is a facility fee from the ambulatory surgery center. For more information on this, please contact our billing department at 706-433-0937.
Not usually. However, we offer many affordable payment options.
Yes, we accept the majority of prescription insurance plans.
If you have prescription insurance coverage, the co-pay at our pharmacy will be the same as any other retail pharmacy, such as Walgreens or CVS.
Yes, we can special order medications.
Yes, we are a real pharmacy. We follow the same laws and regulations as all other retail pharmacies. All of our pharmacists are licensed and we are regulated by the DEA.
We only fill prescriptions from Spine Care & Pain Management providers.
It is important your pharmacist and doctor know all the medications you are taking. A computer program in our pharmacy allows the pharmacists to check for drug-drug interactions between all your medications, even though they are not all filled at our pharmacy.
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