Frequently Asked Questions

What should I take to my first appointment?

We ask that you have your insurance card, valid (not expired) State ID, and any prescription medication you are currently taking in the original bottles.

Will the doctor write a refill prescription for what I’m already taking?

Not necessarily.  Often a new patient is referred to our practice because their referring doctor feels the patient no longer needs the same medication.   Our physicians will examine you and discuss your condition with you before determining a treatment plan. Do not expect to have prescriptions written by other physicians refilled.

Can you bill me for my office visit?

No.  Payment is due at the time of service.  A staff member will give you an estimate of your cost prior to your visit.  Please keep in mind this is only an estimate.  We will do our best to give you an accurate figure.

Should I arrive early for my appointment?

All new patients are asked to arrive 1 hour before their scheduled appointment time. The additional time allows for your paperwork to be processed by the medical staff, and for any pre-visit tests to be performed.  If you have any questions about your arrival time, please call the New Patient Department directly at 706-368-5360.

Do you need my medical records before my first appointment?

To ensure a thorough first visit with your provider, we recommend you have any pertinent medical records faxed to us before your appointment. Have your doctor's office(s) fax your records to 855-269-0487.
Your records may include but are not limited to:
· Any prior pain management records
· MRI/CT/X-ray reports
· Recent records from your primary care, referring physicians, and other specialists
· Medication list from your pharmacy for the past three months
· Lab work within the last twelve months

Does Ancora Pain Recovery accept uninsured patients?

We do accept self-pay patients.   Self-pay patients must complete new patient paperwork before scheduling, and pay a deposit.  A staff member will discuss the cost of visits before scheduling.

How do I prepare for my procedure?

  • Follow any specific instructions you were given by your physician when you scheduled the procedure.
  • It is important to shower or bathe the morning of the procedure, to help reduce the likelihood of infection.
  • Do not eat at least eight (8) hours before your procedure.
  • Some patients require blood work to rule out an infection or bleeding risks.
  • Wear loose, comfortable clothing.
  • Continue your normal medications, except blood thinners or anti-inflammatory medications. Please be sure to discuss all medications you are taking with the doctor when scheduling the injection due to the possibility of discontinuing them before the injection.

Will I need a driver?

Yes, you will need a driver for all procedures. Some procedures might require a mild sedative, which could prevent you from safely driving home.  Also, some procedures may inhibit movement for a short period of time.

Can I eat or drink prior to my procedure?

Do not eat for eight (8) hours prior to your procedure.  You can have clear liquids up to four (4) hours before. Sips of water with medications are acceptable.

What should I wear to my procedure?

Wear loose, comfortable clothing. Leave all valuables at home, as we cannot be responsible for them.

Do I need to stop taking my current medications prior to my procedure?

Some blood-thinning medications may need to be discontinued for several days prior to your procedure.  Stopping your blood-thinning medication is at the discretion of the prescribing doctor.

Will I receive IV sedation?

Due to the non-invasive nature of most of our procedures, IV sedation is usually not necessary.  However, mild oral sedation may be prescribed, or IV sedation might be used at the physician’s discretion.  Please discuss your concerns with your doctor before your procedure.

How long will my procedure take?

Usually less than 20 minutes, but total time in the office averages one hour.

I have diabetes. Is this a concern?

Probably not.  However, you must have your blood sugars monitored before and after your procedure.

Will I experience pain after the procedure? If so, what should I do?

Yes, it is normal to experience mild pain after the local anesthetic wears off. You might have some soreness at the injection site for 2 - 3 days.  You can apply warm, moist heat or ice packs to alleviate the pain. Use over-the-counter medication as needed, or medication prescribed by your physician.  Notify our office if you have a fever, redness, swelling or drainage at the site of the injection.

What should I do when I go home?

  • Do not drive for at least 12 hours
  • Resume a regular diet
  • Rest the day of the procedure. Resume normal activities the following day
  • You might experience numbness or weakness for a few hours after the procedure. As the local anesthetic wears off, you might have increased pain. The pain should lessen and improve within 2 - 3 days but could take as long as 10 - 14 days.

Are you on my insurance plan?

We accept most major health care plans, including Medicare, and in some locations, Medicaid. If your plan requires a referral from your primary care provider, you must ensure one is received prior to each visit.  You can contact your insurance company or call our office to confirm we accept your plan.

Will I need an insurance referral from my primary care physician? If so, where do I send it?

If you are insured by an HMO, or in some cases a POS, your insurance company will probaby require a referral for specialist care. Fax a copy of your referral, with your scheduled office visit date to 706-549-0150, or email to your new patient coordinator.

How much will each visit cost me?

Most insurance plans will require specialist co-pay.  However, some plans may require co-insurance and/or deductibles be met as well. If you are scheduled for a procedure you will be notified prior to your appointment of the estimated financial responsibility.  Please keep in mind this is only an estimate. We do our best to give you an accurate figure.  Co-pays, co-insurance, deductible, or any required deposits must be paid at the time of service.

What are my payment options?

Cash, checks, money orders, Visa, Mastercard, Discover or debit cards.  Payment is due at time of service.

Do you accept patients who have been injured at work?

Yes, we accept Workers' Compensation patients. Our Workers' Compensation Coordinator will contact your adjuster to receive authorization for treatment at our office.  You can request an appointment by clicking here.  Remember to include your adjuster's name and contact information, as well as your claim number and date of injury.

I was involved in an auto accident.  Do you accept third-party liability insurance?

Yes, we do.  A valid claim number and the name and phone number of your adjuster is required to file a claim.  If you are unable to provide this information, you may pay the charges out of your pocket and then submit the claims yourself for reimbursement.

What types of insurance do you accept?

We accept most major health care plans.  Please contact us at 706-433-0937 and speak with a representative to verify that we accept your insurance.

What kind of bills will I receive?

If you are having a procedure, you may receive two bills. The first bill is from the physician for his/her services. The second is a facility fee from the ambulatory surgery center.  For more information on this, please contact our billing department at 706-433-0937.

Are Acupuncture visits reimbursable by insurance?

Not usually. However, we offer many affordable payment options.

Will you accept my insurance?

Yes, we accept the majority of prescription insurance plans.

How much will my medications cost at your pharmacy?

If you have prescription insurance coverage, the co-pay at our pharmacy will be the same as any other retail pharmacy, such as Walgreens or CVS.

My current pharmacy special orders my medication for me every month. Can you special order medications?

Yes, we can special order medications.

Are you a “real” pharmacy?

Yes, we are a real pharmacy.  We follow the same laws and regulations as all other retail pharmacies.  All of our pharmacists are licensed and we are regulated by the DEA.

Can I fill the prescriptions my other doctors write here as well?

We only fill prescriptions from Spine Care & Pain Management providers.

I take medications prescribed by different physicians and have been told to fill all my medications at the same pharmacy so the pharmacist can check for drug interactions.  Will filling a prescription at your pharmacy confuse things?

It is important your pharmacist and doctor know all the medications you are taking.  A computer program in our pharmacy allows the pharmacists to check for drug-drug interactions between all your medications, even though they are not all filled at our pharmacy.

*If you did not find what you were looking for, feel free to contact us here